MOMENTUM LIFE®

PRIVACY POLICY

Effective Date: October 12, 2026
Last Updated: October 12, 2026

Business: Momentum Life, LLC
Website: https://momentumlife.life
Privacy
Contact: [email protected]

1. Introduction and Commitment to Privacy

Momentum Life, LLC (“Momentum Life®,” “Company,” “we,” “our,” or “us”) respects the privacy of individuals who visit our website, purchase our products, participate in our experiences, or communicate with our business.

Momentum Life® provides personal development products and experiences, including guided journals, coaching, workshops, retreats, virtual gatherings, and related offerings.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with these activities.

We recognize that certain experiences may involve personal reflection and the voluntary sharing of sensitive information. We are committed to handling information responsibly, limiting its use to legitimate purposes, and respecting the privacy of individuals who engage with our business.

By interacting with our services, you acknowledge that you have been provided access to this Privacy Policy. Where applicable law requires consent for particular processing activities, we will seek that consent separately.

2. Scope of This Policy

This Privacy Policy applies to personal information collected through:

  • Our website at momentumlife.life.

  • Online purchases and checkout processes.

  • Retreat and event registrations.

  • Coaching inquiries and bookings.

  • Online forms, surveys, and questionnaires.

  • Email and SMS communications.

  • Virtual programs, workshops, and gatherings.

  • Customer service interactions.

  • Other business activities that reference this policy.

This policy does not automatically govern third-party websites or services that maintain their own independent privacy practices.

3. Personal Information We Collect

Depending on how you interact with Momentum Life®, we may collect the following categories of information.

A. Personal Identification and Contact Information

This may include:

  • First and last name.

  • Email address.

  • Telephone number.

  • Billing and shipping addresses.

  • City, state, country, and postal code.

  • Other contact details voluntarily provided.

B. Purchase and Transaction Information

When you purchase a journal, register for an event, or purchase another offering, we may collect or receive:

  • Products or services purchased.

  • Transaction dates and amounts.

  • Payment status.

  • Billing information.

  • Order and registration history.

  • Refund or cancellation information.

  • Payment-plan participation and related transaction records.

Payments are processed through third-party payment providers, including Stripe.

We do not intentionally collect or store complete payment-card numbers or card security codes in our own customer records. Payment processors may independently collect and maintain information necessary to process transactions, prevent fraud, and comply with financial regulations.

C. Retreat, Event, and Coaching Information

To organize and deliver experiences, we may collect:

  • Registration and attendance information.

  • Event preferences.

  • Dietary restrictions and food allergies.

  • Accessibility or accommodation requests.

  • Emergency contact details.

  • Relevant logistical needs.

  • Information voluntarily shared through preparation forms or communications.

We request this information to support appropriate event preparation, participant communication, and reasonable accommodations.

D. Voluntarily Shared Personal Information

Participants may choose to share personal experiences, reflections, or circumstances through forms, coaching conversations, workshops, or retreats.

Such information may concern relationships, grief, life transitions, emotional well-being, faith, or other personal matters.

We seek to collect only information reasonably necessary for the relevant service or experience.

Participation in an experience does not require disclosure of every personal circumstance. Individuals should exercise discretion when choosing what to share, particularly in group settings.

E. Communications and Marketing Preferences

We may maintain records of:

  • Email or SMS subscriptions.

  • Event registrations.

  • Communication preferences.

  • Consent records, where applicable.

  • Unsubscribe and opt-out requests.

  • Relevant customer correspondence.

F. Website and Technical Information

Our website and supporting service providers may automatically process technical information such as:

  • Internet Protocol (IP) addresses.

  • Browser and device information.

  • Website access times.

  • Pages visited.

  • Referral information.

  • Cookies or similar technologies used for website functionality and security.

The precise technologies involved depend on the configuration of our website and service providers.

4. How We Use Personal Information

Momentum Life® may use personal information for legitimate business purposes, including:

Order fulfillment: Processing purchases, arranging deliveries, managing payments, and providing receipts.

Experience delivery: Organizing retreats, coaching sessions, workshops, and virtual gatherings.

Customer communications: Sending confirmations, registration information, preparation instructions, event updates, and responses to inquiries.

Customer support: Resolving questions, addressing concerns, and assisting with purchases or participation.

Business administration: Maintaining accounting records, processing refunds, managing customer relationships, and evaluating business operations.

Marketing: Sharing relevant products, experiences, announcements, or invitations when permitted by applicable law and the individual's communication preferences.

Security and fraud prevention: Identifying suspicious activity, protecting business systems, and addressing misuse.

Legal compliance: Meeting applicable tax, accounting, regulatory, and legal obligations.

We will not use sensitive information collected for event preparation for unrelated advertising or marketing purposes without an appropriate legal basis.

5. Sensitive Personal Information

Some information submitted to Momentum Life® may be sensitive, particularly information concerning health, allergies, accessibility, or deeply personal circumstances.

When such information is requested, our practices are intended to:

  • Collect only information reasonably necessary for the stated purpose.

  • Explain why the information is requested.

  • Limit access to individuals who need it for event preparation or delivery.

  • Avoid unnecessary disclosure.

  • Retain it only for an appropriate period.

  • Honor applicable rights concerning access, correction, and deletion.

Where required by law, we will obtain appropriate consent before collecting or processing sensitive personal information.

Information relevant to meal preparation or accommodations may be shared with appropriate service providers, such as a contracted chef or venue, to the extent reasonably necessary.

Momentum Life® does not provide medical diagnosis, medical treatment, or licensed mental health services through its personal development offerings.

6. Payment Processing

Momentum Life® uses Stripe and may use other authorized service providers to facilitate purchases and payment processing.

Payment providers may process information needed to:

  • Authorize and complete transactions.

  • Manage payment plans.

  • Prevent fraudulent transactions.

  • Process refunds.

  • Maintain financial records.

  • Meet legal and regulatory requirements.

Payment information processed directly by third-party providers is subject to their applicable privacy notices and security practices.

Customers should review the privacy policies of payment providers when making purchases.

7. Customer Relationship Management and Service Providers

Momentum Life® uses Coach Growth Solutions (CGS) as a primary platform for managing customer information, forms, communications, registrations, and business workflows.

We may also engage service providers that assist with:

  • Website hosting and functionality.

  • Payment processing.

  • Email and text-message delivery.

  • Event and retreat operations.

  • Shipping and fulfillment.

  • Technical support.

  • Accounting and business administration.

Service providers may receive information reasonably necessary to perform their assigned functions.

We seek to limit unnecessary access to customer information and expect service providers to handle information in accordance with their applicable contractual and legal obligations.

Third-party services may operate under separate privacy policies and terms.

8. Marketing Communications and Consent

Momentum Life® primarily communicates with customers and participants about offerings, purchases, registrations, and experiences in which they have expressed interest.

We may also send occasional promotional communications concerning new products, events, programs, or business announcements.

Where required, promotional email or SMS communications will be sent only with appropriate consent or another lawful basis.

Recipients may unsubscribe from promotional emails using the unsubscribe instructions provided in those messages.

Recipients of promotional text messages may use the applicable opt-out instructions, such as replying STOP when supported.

Requests may also be submitted to [email protected].

Opting out of promotional communications does not necessarily prevent us from sending essential transactional or service-related messages, such as purchase confirmations, payment notices, or important event updates, where permitted by law.

We will honor applicable consent and communication requirements.

9. Cookies and Similar Technologies

Our website and supporting platforms may use cookies or similar technologies to support:

  • Website functionality.

  • Form submissions.

  • Security.

  • Session management.

  • Shopping and checkout processes.

  • Technical performance.

Momentum Life® does not currently use separately configured Google Analytics installations, Meta advertising pixels, or independent advertising-retargeting tools.

However, third-party platforms may use their own cookies or technical tools as part of providing their services.

We review the technologies operating on our website and provide additional notices or consent choices where required by applicable law.

Visitors may be able to control certain cookies through their browser settings. Disabling some cookies may affect website functionality.

10. Disclosure of Personal Information

Momentum Life® may disclose personal information in the following circumstances:

Service providers: To organizations performing legitimate business functions on our behalf.

Event operations: To venues, contracted facilitators, food-service providers, or other necessary event personnel when information is needed to deliver an experience.

Legal requirements: When disclosure is required by applicable law, legal process, or a valid governmental request.

Safety and protection: When reasonably necessary and legally permitted to protect individuals, investigate suspected misconduct, or protect the rights and security of the business and its customers.

Business transactions: In connection with a legitimate business restructuring, merger, acquisition, or transfer, subject to applicable privacy requirements.

At your direction: When you request or authorize a particular disclosure.

We do not currently operate a business model based on selling customer contact lists or personal information to data brokers.

Any legally defined sale, sharing, or targeted-advertising activity is evaluated according to applicable law and the actual practices of our technology providers.

11. Information Shared During Group Experiences

Momentum Life® experiences may include group discussions, guided reflection, and voluntary personal sharing.

Although we establish participation expectations intended to encourage respectful handling of personal information, Momentum Life® cannot guarantee that another participant will maintain the confidentiality of information voluntarily disclosed in a group setting.

Participants should carefully consider what information they choose to share.

Separate participation agreements or group guidelines may establish additional confidentiality expectations.

This section does not limit Momentum Life®'s own obligations to protect personal information under applicable law.

12. Data Security

Momentum Life® recognizes the importance of protecting personal information.

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information collected and the size and operations of the business.

Such measures may include access restrictions, secure account practices, appropriate use of service providers, and limiting the collection and retention of unnecessary information.

No electronic transmission, storage system, or internet-based service can be guaranteed completely secure.

Accordingly, while we take reasonable steps to protect information, we cannot promise absolute security.

This statement does not diminish any security obligations imposed by applicable law.

Individuals who suspect unauthorized activity involving their information may contact [email protected].

13. Information Retention

Momentum Life® seeks to retain personal information only as long as reasonably necessary for the purposes described in this policy, subject to legal, contractual, accounting, and operational requirements.

Our general retention guidelines include:

Financial and transaction records: Generally up to seven years, or longer when required by law or legitimate recordkeeping obligations.

Registration and contractual records: Generally up to seven years when reasonably necessary to document transactions, agreements, or potential legal obligations.

Sensitive retreat preparation information: Retained only as long as reasonably necessary for event planning, delivery, and appropriate follow-up, unless a legal obligation or documented incident requires longer retention.

Marketing contact information: Retained while there is a legitimate reason and lawful basis to maintain the relationship, subject to opt-outs and applicable deletion rights.

General inquiries and incomplete forms: Normally reviewed for deletion after a shorter period, generally within 12–24 months where appropriate.

Legal disputes or investigations: Relevant records may be retained for longer when necessary to comply with legal obligations, preserve evidence, or establish or defend legal claims.

When information is no longer needed, we seek to delete, anonymize, or securely dispose of it, subject to the capabilities of our systems and applicable requirements.

Information may remain in restricted backups for a limited period under applicable backup-retention practices.

14. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include the right to:

  • Request access to personal information we maintain.

  • Request correction of inaccurate information.

  • Request deletion of certain information.

  • Withdraw consent where processing depends on consent.

  • Object to or restrict certain processing.

  • Request a portable copy of information where legally required.

  • Opt out of certain marketing or legally defined data-sharing activities.

  • Appeal certain privacy-rights decisions where applicable.

Requests may be submitted to:

[email protected]

We may need to verify identity before fulfilling a request.

Certain requests may be limited by legitimate legal obligations, contractual requirements, fraud-prevention needs, or other applicable exceptions.

We will respond within the time periods required by applicable law.

We will not unlawfully discriminate against individuals for exercising their privacy rights.

15. International Visitors and Customers

Momentum Life® is based in the United States and may serve individuals located outside the United States.

Personal information may be processed or stored in the United States or other countries where our authorized service providers operate.

Privacy and data-protection laws may differ across jurisdictions.

Where international privacy laws apply to our activities, we will seek to meet the applicable requirements concerning transparency, lawful processing, individual rights, and international data transfers.

For processing governed by the European Union or United Kingdom data-protection laws, additional rights or disclosures may apply, including information about applicable lawful bases and international-transfer safeguards.

Individuals located outside the United States may contact us with questions about how their information is handled.

16. Children's Privacy

Momentum Life® primarily provides personal development products and experiences intended for adults.

Our services are not directed toward children under the age of 13, and we do not knowingly solicit personal information from children under 13 through our website.

If we learn that personal information from a child has been collected in circumstances requiring parental consent or deletion, we will take appropriate action in accordance with applicable law.

Parents or guardians with concerns may contact [email protected].

17. Third-Party Websites and External Links

Our website, emails, and other communications may contain links to websites or services operated by third parties.

These services may maintain independent privacy policies, terms, and security practices.

Momentum Life® does not control all activities of independent third-party websites.

Visitors are encouraged to review the applicable policies before submitting personal information.

This provision does not eliminate responsibilities that Momentum Life® may have under applicable law for its own selection or use of service providers.

18. Changes to This Privacy Policy

Momentum Life® may update this Privacy Policy to reflect changes in business practices, services, technology, legal requirements, or information-handling procedures.

When updates are made, the “Last Updated” date will be revised.

Material changes will be communicated through appropriate means when required by law.

Where new consent is legally required, we will seek it before engaging in the relevant activity.

Earlier versions may be retained for administrative or compliance purposes.

19. Privacy Questions, Complaints, and Requests

We welcome questions concerning this Privacy Policy and our handling of personal information.

Individuals may contact us to request information, report a concern, or exercise applicable privacy rights.

Momentum Life, LLC
P.O. Box 5826
Douglasville, GA 30158
United States

Email: [email protected]
Website: https://momentumlife.life

We will review privacy-related inquiries and respond as required by applicable law.

Individuals may also have the right to submit complaints to an appropriate privacy or data-protection authority where applicable.


© 2026 Momentum Life, LLC. All rights reserved.